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Rymax Marketing Services, Inc.

As the largest national manufacturers’ representative in the incentive industry, Rymax provides unparalleled access and value with the most extensive array of merchandise available. “And we’re not a virtual warehouse,” Rymax says. “We build on that foundation by providing additional services and deliverables to ensure customer and employee satisfaction.”

As the largest national factory representative, Rymax can provide access to:

• More than 200 highly desirable brand name merchandise products.
• The widest breadth of products available.
• Exclusive packages - Custom kits can be created to give program recipients the ultimate “Out-of-Box Experience,” as well as give the recipient the ability to use the product immediately.
• Preferred allocation.
• Opportunity buys on: Pre-purchase options, new items, and close-outs.
• With its extensive expertise in the loyalty arena, Rymax can also provide complete on-site management of events such as auctions, shopping sprees, and experiential events.
• Race for Rewards – Rymax can fully facilitate a fast paced, high-energy merchandise rewards event that will enhance teamwork and be remembered for a lifetime.

Customer service capabilities: Rymax also offers an impressive number of important customer service benefits, including full-service, multi-lingual customer relations support, dedicated, in-house customer relations reps, all calls answered in less than 10 seconds, and program and product specialists. It also provides performance tracking, customer feedback, custom reporting, and customer surveying.

Personalization and other capabilities and information: Rymax has the ability to brand and logo products for all program needs. Its factory-direct relationships give it the leverage to purchase and personalize items as requested. It offers: Branded writing materials, business-type hard goods (portfolios, padfolios, satchels, PC bags), small electronics (desk clocks, calculators, jump drives), sporting accessories (golf clubs, balls, tees and tools, baseball style caps), and engravable executive gifts (watches, clocks, high-end pen/pencil sets) – all available upon request.

Rymax is also justifiably proud of the in-house support team supporting its warehouse and fulfillment operations. Specifically, Rymax owns and operates bi-coastal reward distribution facilities and offers rigorous quality-assurance levels, Insta-pak breakage control, and product allocation and inventory storage for clients. It also has the most advanced Warehouse Management System (WMS), which streamlines its inventory management efforts and keeps real-time inventory reporting at the forefront for every client program.

Other Rymax capabilities and offerings include:

• A proprietary fulfillment system
• White glove service
• The highest fill rate
• Installation services.

Rymax also has partnerships with multiple freight carriers. It works with various carriers and will select the best option to suit its clients’ needs.

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